- Reducing work stoppages at Nissan Motor from average one a month to only one in four years.
- Introducing training programs to upgrade staff capabilities in supply chain and retail operations.
- Introducing supervisor mentoring programs for leadership, teamwork and core skills at various locations.
- Implementing a change management program in PNG for Department for Community Development.
- Senior management development.
- Leader assessment surveys for all staff for developing strong teams.
- Introducing staff remuneration packages based on performance against agreed capability goals.
- Implementing a staff education program to gain employee buy-in that saw 98% voluntary participation with an average 92% correct response rate.